Tourism Assistant Apprentice with Rural Concierge

A rare and exciting opportunity to develop your business administration skills within an up and coming travel and tourism business based in Hereford city. You will work in a busy but friendly environment with no two days the same!
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Closing date: 31 Oct 2017
Apprenticeship summary
Weekly wage £122.50
Wages explained Working week
5 days per week covering Monday through to Saturday 9:30am until 4:30pm
Total hours per week: 35.00
Apprenticeship duration 12 months
Apprenticeship level Intermediate Level Apprenticeship

  • Working in a Travel and Tourism environment
  • Customer enquiries via telephone email and face to face
  • Booking holidays and day trips
  • Administration
  • Updating Website
  • Social Media

Requirements and prospects

Desired skills

Computer literate/Customer care skills

Personal qualities

  • Good with people
  • Friendly manner
  • Positive attitude
  • Willingness to learn, organised
  • Attention for detail

Qualifications required

  • GCSE A-C English and Maths or equivalent grades

Future prospects

The possibility of a full time post upon completing the apprenticeship

Things to consider

Role is office based, consisting of sitting at a desk on a computer most of the day. Although each day will be different.

About the employer

Utilising 20 years travel and tourism experience, this is an up and coming tourism business based in Hereford city. Combining a traditional Tourist Information Centre and a Travel Agency dealing with tourists and local residents requiring local tourist information, holidays or day trips.


Rural Concierge


Hereford Butter Market

High Town



Training provider

Training through HWGTA normally comprises of five days per week in company with one day release on a fortnightly basis to our Training Centre at McKenzie Way, doing an appropriate course of study. A monthly / bi-monthly monitoring visit in company will also take place, during which we make ourselves available for discussion about any special training that may be useful to you, and to identify and resolve problems if they arise.

  • Apprentices generally work towards an NVQ level 2 or 3 in their chosen vocational area.
  • In addition, the training programme includes a mandatory 5-day team building residential course, usually held in April/May each year, text processing exams, and if undertaking a level 3 qualification a 3-day first aid at work qualification.
  • Functional Skills qualifications may also need to be undertaken depending on prior qualifications and levels


Apprenticeship framework

Business and Administration